HostingKarle

Refund Policy

Our policy is valid for a period of 3 calendar days from the date of purchase. If you are not satisfied with the service, you can request a refund. If 3 days have passed since your purchase, unfortunately, we cannot offer you a refund.

Processing Time

Once you apply for the refund, our team would reach out to you. You would be given 24 hours to take backup of your data present in the service and after 24 Hours, service would be removed. The refund payment would be initiated within 7 Days.

Additional Services

Any additional services, custom work, or technical support are non-refundable as our time cannot be recovered. If these services are used, charge for that would be deducted from the refund amount.

Services/Products Not Eligible for Refunds

Certain services and products are non-refundable. Refund requests cannot be processed for the following:

• Domain Registrations & Renewals – Once a domain is registered or renewed, it cannot be refunded.
• Custom Development Work – Any software development, website design, or custom coding services are non-refundable due to the time and effort involved.
• VPS Services – Refunds are not available for Virtual Private Servers (VPS), dedicated servers, or cloud hosting services once provisioned.
• Software Licenses – Any third-party software licenses (such as cPanel, Plesk, or WHMCS) purchased through us are non-refundable.
• Consultation Fees – Any consultation or advisory service provided by our experts is non-refundable.

Contact Us

If you have any questions, concerns, or complaints regarding this refund policy, or want to apply for a refund, please contact us by:

Making a Ticket at our Store
Making a ticket at Discord Support
Mail to us at support@hostingkarle.com